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Conflict is usually found in an individualistic culture, in which competition and individual achievement is stressed over interdependence. 'Conflict can be defined as an interference between individuals or groups of people who have differing aims, values, expectations, purposes, etc. A model called the "Thomas-Kilmann model" was designed by two psychologists, Kenneth Thomas and Ralph Kilmann. It demonstrates how individuals choose the conflict styles when they handle conflict. Thomas-Kilmann model suggests five principles that guide individuals via the conflict process. These are competing, accommodating, avoiding, compromising, and collaborating.〔Kadir, Ashraful (2011, March 11). Five Conflict Management Styles at A Glance. Sources of Insight. Retrieved from http://sourcesofinsight.com/conflict-management-styles-at-a-glance/.〕〔http://www.managetrainlearn.com/page/conflict-resolution-model〕 * Competing means stand up for your own rights and defend what you believe is correct. * Accommodating means that you yield to other's points of view. * By Collaborating both sides are willing to cooperate and listen to others. * By Compromising both parties seek a better solution in the middle ground as one gives to another while one takes. * Avoiding. An unassertive, uncooperative approach whereby a solution is delayed or avoided altogether. Both sides might wait until they would find a better solution or evade the situation. ==Application== The most widely used tool for this is a conflict style inventory, typically a short questionnaire filled out by a user, with interpretation of the scores given in writing or by an instructor. The point is not to categorize the user, but rather to give him or her a framework in which to assess responses and options. Conflict style inventories include the Thomas Kilmann 〔(Thomas Kilmann )〕 and Style Matters: The Kraybill Conflict Style Inventory〔(Style Matters: The Kraybill Conflict Style Inventory )〕 抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Conflict management style」の詳細全文を読む スポンサード リンク
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